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SYSPRO enhances Zircoa’s efficiencies for multinational, multimarket manufacturing

Zircoa achieves 21% growth in 5 years with SYSPRO support

Customer

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Customer Profile

Established in 1952, Zircoa has become a leader in the specialty ceramics industry, servicing a global market of end users with customizable products across three product categories: extrusion dies, specialty refractories, and granular sands and powders. From its headquarters in Solon, Ohio, Zircoa serves a wide variety of end-user markets including electronics, construction and furniture.

Their Business Challenge

Zircoa needed the agility to respond to changing operational and market demands while incorporating new efficiencies into a two-continent product set required by end users across the globe. The company needed a technology backbone that could adjust to whatever circumstances arose.

The Solution

Zircoa purchased a full suite of SYSPRO ERP modules including financials, purchasing, sales, ordering/returns, QC, inventory, shipping, asset manager, and EDI. SYSPRO was chosen for its customizable interface and logical segregation between modules and functionality. Contributing factors included the ease of report queries through SYSPRO’s SQL database and deep support system.

The Outcome

SYSPRO has helped Zircoa grow its top line and become more efficient in the process. Zircoa has increased its top-line revenue by 21% in five years by optimizing better data visibility to bring new products to market.

“I think SYSPRO is one of the most important tools this company has to be successful in what can be a very challenging marketplace.”
– Ravi Yenugu, Software Engineer, Zircoa.

SYSPRO 7 Benefits to Customer

  • Zircoa is growing, efficient and can adjust readily to changing market demands
  • SYSPRO’s product design supports Zircoa’s wide variety of users
  • Real-time data visibility
  • Ability to leverage new market opportunities, shift resources, adjust manufacturing schedules and juggle inventory to positive effect
  • Cost savings through elimination of manual processes
  • Further cost savings through operational improvements

Zircoa has a critical requirement for multinational support and has a sister company in Germany responsible for approximately 20% of its business. The company sources materials from suppliers in multiple countries like Russia and South Africa, and this requires a combination of financial complexities and measurement conversions.

SYSPRO has made it easy for all parties using the system to switch to different units of measures or costs. All that’s needed is to check the appropriate box and the data is converted automatically.

Zircoa’s future technology and operational plans are well-supported by current SYSPRO offerings. Specifically, Ziroca has identified and is considering:

  • A move to the SYSPRO Cloud
  • Adopting Industry 4.0 capabilities
  • Integration with SYSPRO Alliance Partner tools for areas like engineering drawing
  • Internet of Things (IoT) predictive maintenance
“Using SYSPRO’s financials modules and easy ability to integrate seamlessly into an adjunct service, we completely changed our business processes and are saving the company $40,000 annually without increasing headcount.”
– Ravi Yenugu, Software Engineer, Zircoa.

“I appreciate that SYSPRO is a very clean product conceptually, and the modules and functionality are logically segregated and integrated. I can design an entirely new feature within SYSPRO that suits our business within a short development cycle.”
– Ravi Yenugu, Software Engineer, Zircoa.

Achieve business success with SYSPRO ERP

SYSPRO is a leading, global Enterprise Resource Planning (ERP) software provider, specializing in key manufacturing and distribution industries. SYSPRO’s ERP solution empowers customers to take the next step – whether it is expanding into new territories, adding new product lines, transforming business processes, or driving innovation.

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