S&N Labels Optimizes Fully Integrated SYSPRO 8 Solution

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Mthembu saves costs, boosts inventory management with SYSPRO

S&N Labels is a leading manufacturer and supplier of quality labels, printers and media to mark goods that move through the supply chain in the FMCG, retail, transport and logistics, healthcare and industrial sectors in southern Africa. A member of the Bidvest Paperplus Group, the company operates a 4000m2 factory in Johannesburg and is represented in all major South African centers.

Their Business Challenge

The stock estimating and costing system S&N Labels was using had become outdated and no longer met its requirements.

SYSPRO Solution

A long-term SYSPRO customer, S&N Labels upgraded to SYSPRO 8 and moved its entire operation onto the system, from procurement of stock to invoicing of stock leaving the factory. SYSPRO 8 is now the company’s end-to-end solution.

The Outcome

S&N Labels has tightened controls and reduced risk by migrating all aspects of the business onto SYSPRO 8. It has also enhanced productivity, eliminated double capturing and improved accuracy.

“By migrating our cost estimating and quoting systems onto SYSPRO 8, we were able to create a fully integrated solution. It also presented us with an opportunity to re-cost every aspect of our operation from scratch.”
– Tim Grisdale, Operations Executive – S&N Labels.

Covering all the costs

Tim Grisdale, Operations Executive of S&N Labels, says: “By migrating our cost estimating and quoting systems onto SYSPRO 8, we were able to create a fully integrated solution. It also presented us with an opportunity to re-cost every aspect of our operation from scratch.

“We reworked the system to ensure it encompassed everything. We had to cater for multiple intricacies to make sure that all costs were covered and we started this process during the Covid pandemic, so it has taken some time but we’ve been running on SYSPRO 8 since May 2022.”

RPM Resources, a SYSPRO Elite Solutions Partner, worked with S&N Labels on the upgrade and continues to provide support when needed. CEO Janine De Billot says costing accuracy has greatly improved.

“The previous system had become a black box in that it was customized and locked down, so S&N Labels didn’t have sight of how the labor and machine costs were being calculated,” she says. “Now, there is full visibility into the data in SYSPRO.”

Broadening accessibility throughout the enterprise

Before the SYSPRO 8 upgrade, the processing of quotes was limited to one person due to the technical nature of the task. With the SYSPRO Product Configurator module, the company has been able to roll quotations out to all its sales people, who have access to fully integrated, accurate and up-to-date information.

“The system is far more accessible to a wider group of people,” Grisdale says. “SYSPRO Configurator takes the staff through a number of questions, so they don’t need to be technologists. As long as they have the necessary product knowledge, they’re able to work through the questions and create a quoted cost. Plus, the data is broken down so that the details can be checked quickly and easily, and once the quote has been sent to the customer we can convert it to a sales order, saving time and double capturing. Together with our upgrade to SYSPRO 8, this has been a true game changer, enabling a far quicker turnaround time on issuing quotes to customers.”

The integrated nature of the system also allows S&N Labels to see the breakdown of each item in the quote, and to go back in history and review the quotes individually. In an enterprise that converts about 4 million square meters of paper every year and issues 1000 invoices monthly, these capabilities are essential.

A smooth transition

The upgrade to SYSPRO 8 was completed smoothly over a weekend with no negative impact to the business. Together with its sister company Bidvest Mobility, S&N Labels operates around 90 SYSPRO user licenses.

The smooth transition was complemented by SYSPRO 8 orientation training for staff, conducted by RPM Resources. This played a key role in the users’ ability to make the most of the enhanced functionality in the new version. Grisdale confirms that staff have found the system to be user friendly and were able to make the most of the new features quickly.

“Because the costing system is accessible to a wider group of people, they now take ownership of their own costings, which is another advantage,” he says. “Although we no longer need a high intensity of support, our partnership with RPM Resources remains key to optimizing the system and developing add-ons where necessary.”

Looking to the future

S&N Labels consistently evaluates software investment versus benefits, and further developments of the SYSPRO solution will be considered accordingly. Areas which may enter the pipeline in the short- to medium-term include enhanced stock control and warehouse management.

RPM Resources, based in Johannesburg, South Africa, is an established business solutions provider in the SYSPRO ERP market, with a focus on small to medium companies. RPM Resources is a SYSPRO-registered Elite sales and implementation partner.

Achieve business success with SYSPRO ERP

SYSPRO is a leading, global Enterprise Resource Planning (ERP) software provider, specializing in key manufacturing and distribution industries. SYSPRO’s ERP solution empowers customers to take the next step – whether it is expanding into new territories, adding new product lines, transforming business processes, or driving innovation.

S&N Labels Optimizes Fully Integrated SYSPRO 8 Solution

Customer

Mthembu saves costs, boosts inventory management with SYSPRO

Their Business Challenge

SYSPRO Solution

The Outcome

Covering all the costs

Broadening accessibility throughout the enterprise

A smooth transition

Looking to the future

Achieve business success with SYSPRO ERP

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