Wen Ken Achieves 99.5% Cost Accuracy with SYSPRO

Robust SYSPRO solution will match Wen Ken’s growth across territories

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Customer Profile

Founded in 1937, Wen Ken Group has more than 80 years’ experience in the research, development, production and marketing of Traditional Chinese Medicine (TCM), natural medicine, pharmaceuticals and over-the-counter health products. The company employs more than 1,000 staff and operates 40,000m2 of factories and offices in Southeast Asia. Wen Ken’s customer base encompasses TCM stores, major hypermarkets, pharmacy chains and convenience store chains from South East Asia to the Middle East.

Their Business Challenge

To support business growth, Wen Ken needed to replace its existing disparate systems with a fully integrated, robust planning solution. Visibility into real-time stock information was lacking, and all the company’s data was in separate systems.

The Solution

Wen Ken selected Version 7 of the SYSPRO Enterprise Resource Planning (ERP) solution based on its well-established track record in the manufacturing and distribution sectors. The company has 31 SYSPRO users across five companies – two each in Singapore and West Malaysia, and one in East Malaysia.

The Outcome

Since the implementation of SYSPRO 7, Wen Ken has improved the reliability, accuracy and timeliness of its data. This has in turn led to significantly enhanced decision-making.

“SYSPRO’s well-planned roadmap ensures the product is futureproof, which allows the solution to grow in line with our expansion.”
– Fu Shou Jeen, Executive Director, Wen Ken.

SYSPRO 7 Benefits to Customer

Inventory and costing accuracy improved from 92% to 99.5%
Stockholding reduced by an average of 2 weeks for finished goods
Packaging and raw materials reduced by 20%-30%
Real-time, accurate data enhanced decision-making
A robust ERP system that will match company growth across territories and manufacturing facilities

SYSPRO’s channel partner Cosmo Synergy completed Wen Ken’s SYSPRO 7 implementation in 6 months, focusing on the core functionality in the Financial and Distribution modules. The remaining modules were implemented in phases over the following 6 months.

In addition to improving its inventory and costing accuracy to 99.5%, Wen Ken reduced its stockholding by an average of 2 weeks for finished goods by using SYSPRO to integrate purchasing and production planning. The company has also achieved a 20% – 30% reduction in packaging and raw materials.

Wen Ken plans to implement SYSPRO’s Mobile ERP solution for its mobile sales force and is also investigating the solution’s Manufacturing Operations Management (MOM) capabilities to enhance visibility and control of its production systems.

“SYSPRO’s well-planned roadmap ensures the product is futureproof, which allows the solution to grow in line with our expansion. Plus, SYSPRO’s single DNA architecture guarantees that maintenance and upgrades will be easy and cost effective.”
– Fu Shou Jeen, Executive Director, Wen Ken.

Achieve business success with SYSPRO ERP

SYSPRO is a leading, global Enterprise Resource Planning (ERP) software provider, specializing in key manufacturing and distribution industries. SYSPRO’s ERP solution empowers customers to take the next step – whether it is expanding into new territories, adding new product lines, transforming business processes, or driving innovation.

Wen Ken Achieves 99.5% Cost Accuracy with SYSPRO

Robust SYSPRO solution will match Wen Ken’s growth across territories

Customer

Customer Profile

Their Business Challenge

The Solution

The Outcome

SYSPRO 7 Benefits to Customer

Achieve business success with SYSPRO ERP

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