Customer Profile
Established in 1983, SPECK Pumps-Pool Products manufactures and sells an extensive array of pool pump products, filters and equipment packs used in spas, residential and commercial swimming pools, as well as vanishing edge pools, fountains, and waterfalls. The company is known for its world-renowned water treadmill, marketed as the BADU® SwimJet System, which creates currents strong enough to walk, swim and boogie board against.
Their Business Challenge
SPECK Pumps identified a need to deploy new technologies to automate manual tasks, remove information silos and streamline business processes. This is important when manufacturing for a geographically dispersed buyer base that incorporates multiple product lines. Manual processes which are conducted using decentralized information or department silos are detrimental to precious worker time.
The Solution
SPECK Pumps uses multiple SYSPRO modules. Two of the most important from a strategic perspective are credit card authorizations and merchandise returns, which are saving the company money on an ongoing, measurable basis.
The Outcome
Speck has achieved major productivity, cost, and compliance gains by replacing its labor-intensive, manual processes. For example, 20% of orders are credit card-related and previously required up to six sets of hands to accomplish the necessary coding, processing and financial transactions. A processing time of 30 minutes per transaction has been reduced to 30 seconds with SYSPRO.
– Rolf Wilck, Director of IT, SPECK Pumps-Pool Products.
