Nelson Australia Automates Processes with SYSPRO

In addition to meeting Reese Australia’s requirements, Nelson Australia automated its sales order and invoicing processes, thereby eliminating an enormous amount of paper shuffling and minimizing the likelihood of errors cropping up during data entry. This substantially reduced labor, increased the quality of financial data and improved service levels to this important customer.

Nelson Australia has a complex pricing structure, with buyers’ groups, monthly specials, and wild cards that offer customers extra discounts. The processes needed to handle those transactions are not native to SYSPRO and the requirements were too complex to build in-house, so Nelson Australia engaged ProActive Integrators to ensure a positive outcome.

Poorly built or integrated third-party software can create ERP difficulties such as duplicated data. To surmount those problems, SYSPRO provides tools that facilitate interoperability with best-of-breed third-party products such as those created for Nelson Australia. When SYSPRO integrates with an external process or third-party application, the SYSPRO Integration Framework opens secure connections to SYSPRO’s business logic.

The process preserves SYSPRO as the single source of truth while granting direct interaction with the SYSPRO database to external programs like Nelson Australia’s quotation tool. Security, validation and control are maintained through business objects or through an automated transaction queue managed by the SYSPRO Document Flow Manager.