E.T. Browne is one of America’s oldest skincare companies best known for its iconic Palmer’s Cocoa Butter.
Founded in 1840, E.T. Browne Drug Co. is a global pharmaceuticals manufacturer with +200 employees. Best known for its Palmer’s Skin Success line, E.T. Browne has relied on SYSPRO for over 25 years and recently upgraded to SYSPRO 8.
Their Challenge
E.T. Browne needed to improve inventory management, demand forecasting, and supply chain visibility across its global operations. The company wanted to reduce inventory costs while maintaining high fill rates and meeting growing consumer demands for sustainable packaging.
SYSPRO Solution
In 2023, E.T. Browne upgraded from SYSPRO 7 to SYSPRO 8, focusing on leveraging the system’s material requirements planning (MRP) and forecasting capabilities. Key implementations included:
- Demand forecasting within SYSPRO
- Supply chain transfer functionality for better visibility of subsidiary warehouses
- PO review module for streamlined purchasing
- Weekly inventory position projection reports
The Outcome
After bringing in SYSPRO to do native demand forecasts, E.T. Browne was able to better evaluate key markets and key customers, enabling their forecasting and capacity planning to be much more accurate. As a result, they can achieve a fill rate of greater than 95% and are able to process their purchase orders much sooner, resulting in better supply.
– Pieter Goes, Vice President of IT & BI, E.T. Browne.
